What Makes a Review Credible? Heuristic and Systematic Factors for the Credibility of Online Reviews
Paper presented at the 30th Australasian Conference on Information Systems, 9-11 December, Perth (Australia)
- Authors: Ehsan Abedin, Antonette Mendoza and Shanika Karunasekera
- Paper ID: 146
- Track: Track 1. General
- View PDF file: https://acis2019.io/pdfs/ACIS2019_PaperFIN_146.pdf